Berg unveiled her initiative in the the December/January edition of DI’s sister title CLASS.
Backofhouse.info is aimed at creating a safe and open working environment, with an emphasis on finding resolution.
Having laid the foundations for the site for her own bar, Berg has now opened up the facility to the wider global hospitality industry.
Bar owners can either use the website’s template form or tailor one to their own needs. They share the link with their team and will receive an email if a form has been filled out.
Staff completing the form, air the issue, name someone they would feel comfortable speaking to as well as offering a possible resolution.
Berg told DI: “We work in one of the best industries in the world, but it is also one of the toughest – and, unfortunately, where inappropriate behaviour or actions can sometimes go unnoticed.
“It’s really upsetting to me to think that there are people out there who are afraid to go to work, have no one to turn to within their teams or who don’t know how to take that first step to speak up.
"That’s why I’m opening up our internal resource to the global hospitality community, providing a platform for people to use in their own businesses. I hope it will help alleviate pressures for business owners, as well as providing a safe space for employees to express their issues.”
